It's August 28th and only 2 days until the Labor Day weekend and you go out to prepare your 26 year-old Coleman tent trailer for the trip. You've been planning for weeks and the family is looking forward to the get away. As you are cranking up the roof, you hear a horrible sound, one of the cables has snapped. Your heart sinks as you see one of the corners of the roof collapse due to the lack of support. Frantically, you search the internet for a repair shop. You call several local businesses, explain your issue and they all refer you to dealers in San Jose because they don't repair 'older pop-up trailers.' One business though, (Powers RV) recommended I contact Gleason's RV. When I called and spoke to Otis, I explained my problem and the time constraint that I was under. I needed to have my pop-up fixed right away or my 2 boys would be extremely disappointed. Otis didn't make any promises and asked me to bring it in. After arriving, Otis gave me a fair estimate and said that he would do his best. Move forward 24 hours and I received a call from Otis saying that my trailer was repaired - and ready for pick-up. I pride myself on shopping local, buying local and keeping my money local. If you need to have any repairs done to an RV, I highly recommend that you give Gleason's Salinas RV your business.